Worldwide Logistics, Air Freight Forwarding, Road Haulage
Shipping Options
Shipping Policy
Free Shipping
We offer free shipping on all orders from the UAE to the UK, USA, and select international destinations.
Delivery Time
Orders are typically delivered within 15 to 20 days after dispatch.
Delivery times may vary depending on the destination and customs clearance.
Order Processing
Orders are processed within 1-3 business days.
You will receive a confirmation email or WhatsApp message once your order is shipped.
Tracking
Tracking details will be shared with you as soon as your order is dispatched.
Please Note:
Shipping times are estimated and may be affected by external factors beyond our control.
For urgent deliveries or special requests, please contact us directly.
Contact Us
For any shipping inquiries, please reach out via WhatsApp at +971 56 899 3138 or email houseleather@gmail.com.
Returns and Exchanges
Returns:
You can return an item within 3 days of receiving your order.
The item must be unused, in original condition, and with all original packaging intact.
Custom or personalized items cannot be returned.
Exchanges:
If you wish to exchange an item, please contact us within 3 days of delivery.
Exchanges are subject to availability.
Return shipping costs for exchanges are the responsibility of the customer, unless the item is defective or incorrect.
How to Return or Exchange:
Contact us via WhatsApp at +971 56 899 3138 or email houseleather@gmail.com within 3 days.
Provide your order details and reason for return/exchange.
Follow the instructions provided for shipping the item back to us.
Refunds:
Refunds will be processed after we receive and inspect the returned item.
Refunds will be issued to the original payment method.
Shipping fees are non-refundable unless the return is due to our error.
Damaged or Incorrect Items:
If you receive a damaged or incorrect item, please contact us immediately so we can resolve the issue promptly.
